Job Description

1. Admissions:

• Prepare and implement weekly, monthly, and yearly enrollment plans and report enrollment activities regularly to the School Director.
• Proposing the development of a policy on tuition and fees, incentives and commissions for enrollment activities.
• Analyze and evaluate information, implementation methods, market prices, and competitors to make recommendations on new development channels, product price improvements, and promotion programs.
• Create, develop and manage relationships with enrollment partners.
• Market survey and analyze work results weekly/monthly/quarterly to propose ways to improve work efficiency.
• Collect and submit enrollment fees to the Accounting Department.
• Periodically report following the model form. Plan for prediction of monthly repair, make the list and the budget of the prediction.
• Collect and submit enrollment fees to the Accounting Department.
• Participate in developing the content of admission documents.
• Preside over the implementation of parent/student satisfaction surveys: 02 times/year or as requested by superiors.

2. Taking care of students:

• Create and implement student care plans, ensuring students receive the best service quality.

• Optimize receiving and handling customer feedback/complaints (CMHS/HS).

• Propose activities to improve customer service (CMHS/HS).

• Organize internal events and extracurricular activities for students.

• Implement experiential activities (school tour, coffee talk) for customers (existing and new)

• Propose, present the creative ideas that support the company’s development.

• Follow the other tasks as required by the line manager.

Requirements

• Bachelor’s degree, preferably in Education, Business Administration, Marketing, Communications, or related fields.
• At least 2–3 years of experience in a similar role; prior experience working in bilingual or international schools is preferred.
• Strong communication, presentation, and persuasive consultation skills.
• Proven ability to lead a team, assign tasks, and supervise performance.
• Customer service mindset with a professional, dynamic, and goal-oriented working attitude.
• Good English communication skills (speaking, reading, and writing), especially in communicating with parents

Salary & Benefits

• Salary: Negotiable (based on qualifications, skills, and experience), commission on sales.
• Insurance: Social insurance, health insurance, personal income tax, and other benefits in accordance with state regulations.
• Health insurance: Additional healthcare coverage as per school policy.
• Leave: Public holidays and other leave entitlements according to school policy.
• Welfare: Birthday gifts, welcome gifts, participation in parties, company trips, and team-building activities.
• Lunch: Provided by the school.
• Scholarships: Tuition discounts for children/relatives enrolled in the Victoria School system.
• Training: Sponsored training programs and workshops conducted by internal and external experts.
• Career path: Clear opportunities for professional growth and promotion.