About Victoria School

Victoria School is proud to be the first school in Vietnam built and developed under UNESCO’s “Happy School” model. We believe that every child deserves to learn in a safe, joyful environment and have access to a world-class education. With a seamless 12-year educational pathway that integrates the best of both national and international curricula, we focus not only on academic excellence but also on holistic physical and emotional development—creating a truly happy experience for students, teachers, and parents alike.

We take pride in our team of highly qualified teachers and dedicated staff, supported by continuous training and professional development policies that empower each individual to achieve their career goals in a professional, collaborative, and inspiring environment. Joining the Victoria Education System is an opportunity to make a real difference—not only in the classroom but also in the community and the future of global education.

Working Location

📍Victoria School - Saigon South: 803A Nguyen Huu Tho, Nha Be, HCMC

About the Role

Key Responsibilities

A. On-Premise Infrastructure Operations (Primary Focus)

• Operate and maintain campus IT infrastructure.
• Maintain physical and virtual servers.
• Maintain network devices and firewalls.
• Administer Windows Server and Linux systems.
• Manage Active Directory, DNS, and DHCP services.
• Operate file servers, NAS, and backup systems.
• Manage VLAN segmentation and basic routing.
• Configure firewall rules and VPN connections (site-to-site and remote access).
• Separate staff, student, and guest networks.
• Monitor system health, performance, and availability
• Troubleshoot and resolve infrastructure incidents at school campuses.

B. Cloud Infrastructure (AWS)

• Deploy and operate workloads on AWS (EC2, S3, VPC, IAM).
• Perform backup, snapshot, and restore operations.
• Monitor cloud resources and configure alerts.
• Support hybrid connectivity between on-premise and cloud via VPN.
• Follow existing security baselines and operational standards.

C. Google Workspace & Collaboration Tools

• Support daily operation of Google Workspace.
• Manage users and groups in Google Workspace.
• Perform basic administration and access control tasks.
• Configure Google Drive, Gmail, and Google Meet based on guidelines.
• Support Google Classroom setup for teachers.
• Troubleshoot Google Classroom usage and access issues.
• Coordinate with academic and operations teams to resolve technical issues.

D. Monitoring, Security & Operations Support

• Monitor infrastructure and service availability.
• Monitor storage usage and backup status.
• Monitor network and system performance.
• Assist with log collection and basic audit support.
• Handle incidents following existing procedures.
• Support phishing, malware, and endpoint security issues.
• Escalate issues and provide clear technical reports when required.

E. Documentation & Technical Support

• Create and maintain technical documentation.
• Develop SOPs and operational checklists.
• Prepare incident and troubleshooting guides.
• Provide Tier-2 and Tier-3 technical support for staff and teachers.
• Participate in deployment of new school campuses.

Required Qualifications

• 3–6 years of experience in IT Infrastructure or System/Network Engineering.
• Strong hands-on experience with Windows Server and Linux.
• Solid knowledge of network fundamentals (L2/L3), firewall rules, and VPN.
• Experience with backup and monitoring systems.
• Practical experience operating AWS
• Experience with Google Workspace for Education.
• Comfortable working with procedures and operational standards.
• Must have or obtain the Google Workspace administration certificate before the end of the probationary period.

Salary & Benefits

• Salary: Negotiable (based on qualifications, skills, and experience).
• Insurance: Social insurance, health insurance, and other benefits in accordance with state regulations.
• Health insurance: Additional healthcare coverage as per school policy.
• Leave: Public holidays and other leave entitlements according to school policy.
• Welfare: Birthday gifts, welcome gifts, participation in parties, company trips, and team-building activities.
• Lunch: Provided by the school.
• Scholarships: Tuition discounts for children/relatives enrolled in the Victoria School system.
• Training: Sponsored training programs and workshops conducted by internal and external experts.
• Career path: Clear opportunities for professional growth and promotion.