Recruitment

Front Desk Executive

Written by Tuyển dụng Victoria | 11/5/25 3:35 AM

WHY CHOOSE VICTORIA SCHOOL

Victoria School is proud to be the first school in Vietnam built and developed under UNESCO’s “Happy School” model. We believe that every child deserves to learn in a safe, joyful environment and have access to a world-class education. With a seamless 12-year educational pathway that integrates the best of both national and international curricula, we focus not only on academic excellence but also on holistic physical and emotional development—creating a truly happy experience for students, teachers, and parents alike.

 

We take pride in our team of highly qualified teachers and dedicated staff, supported by continuous training and professional development policies that empower each individual to achieve their career goals in a professional, collaborative, and inspiring environment. Joining the Victoria Education System is an opportunity to make a real difference—not only in the classroom but also in the community and the future of global education.

 

Working location

📍Victoria Preschool - Saigon South: Celesta Nguyễn Hữu Thọ, Nhà Bè, HCMC

 

Job description

1. Guest Reception and Support

  • Welcome parents, visitors, and partners with a professional and friendly manner.
  • Verify appointments on Google Calendar or CRM; guide guests to the appropriate areas.
  • Handle walk-in guests flexibly and courteously.

2. Front Desk Area Management

  • Ensure the reception and waiting area is always clean, tidy, and aligned with the school’s branding standards.
  • Display school merchandise, uniforms, and brochures in accordance with brand guidelines.
  • Assist in preparing welcome drinks and cold towels for VIP guests.

3. Internal Communication and Coordination

  • Coordinate smoothly with relevant departments (Admissions, Academic, Security, etc.) to manage guest flow.
  • Use internal phone lines and Zalo OA effectively for communication and coordination.
  • Take notes and handover information to the next shift to ensure information continuity.

4. Sales and Customer Service Support

  • Assist and consult parents regarding the purchase of uniforms, textbooks, and school supplies.
  • Support guests with service needs such as booking transportation, arranging meals, and making payments.

5. Mail and Package Handling

  • Receive, record, and distribute mails and packages accurately to the correct recipients.

Requirements

  • College or University degree, preferably in Hospitality, Tourism & Hotel Management, or Office Administration.
  • Experience working in bilingual schools or high-end service environments is a plus.
  • Friendly communication skills, flexibility, and strong problem-solving abilities.
  • Proficient in Microsoft Office and Google Workspace (Docs, Sheets, Calendar, etc.).
  • Professional appearance, appropriate attire, and confident, courteous demeanor.

Salary & Benefits

  • Salary: Negotiable (based on qualifications, skills, and experience).
  • Insurance: Social insurance, health insurance, and other benefits in accordance with state regulations.
  • Health insurance: Additional healthcare coverage as per school policy.
  • Leave: Public holidays and other leave entitlements according to school policy.
  • Welfare: Birthday gifts, welcome gifts, participation in parties, company trips, and team-building activities.
  • Lunch: Provided by the school.
  • Scholarships: Tuition discounts for children/relatives enrolled in the Victoria School system.
  • Training: Sponsored training programs and workshops conducted by internal and external experts.
  • Career path: Clear opportunities for professional growth and promotion.
  • Working time: Monday - Friday (07:30 - 17:00).
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